Practice closures
The surgery will be closed on Wednesday 27th November 2024 from 1.00pm - 6.00pm for staff training, EXCEPT FOR URGENT CARE NEEDS.
If you require urgent care, our admin team will refer you to the Out of Hours service who will contact you to determine the next course of action.
You will be asked to call back the following day for any non-urgent care matters.
REPEAT PRESCRIPTIONS
To ensure our telephone lines are accessible to those who with an urgent clinical need, we will no longer be accepting repeat prescriptions via the telephone. Doing this over the last few months helped patients obtain their medication without the need to attend the surgery, pharmacy, post boxes etc whilst helping reduce the spread of infection. This next phase however means we must prioritise our resources to those who need to contact us with medical problems.
We respectfully request you return to your usual method of ordering or try either the online or email system. If you do not wish to opt for either of these, an external post box is available to drop off requests out-of-hours as well as our internal one.
HEALTH REVIEWS
You may normally attend our nursing team for review of certain conditions. Whilst we have resumed the majority of these, the review you are used to may be carried out differently. If your review is due, please contact the practice to arrange an appointment. We thank you for your patience.
Long term conditions
If you have a long term condition, further advice regarding the coronavirus is available below:
Diabetes UK: https://www.diabetes.org.uk/about_us/news/coronavirus
Chest Heart Stroke Scotland: https://www.chss.org.uk/
British Lung Foundation: https://www.blf.org.uk/
British Heart Foundation: https://www.bhf.org.uk/